JOB RESPONSIBILITIES:

• Creditor Payment Coordination: Call creditors to confirm, schedule, and execute settlement payments.
• Payment Issue Resolution: Identify and resolve any payment-related issues that may impact the settlement process.
• Settlement Monitoring: Ensure client settlements remain in good standing by proactively following up on payments.
• Creditor Follow-ups: Regularly check with creditors on pending or missed payments to prevent settlement voids.
• Settlement Disputes: Handle dishonored settlements by negotiating with creditors and disputing unfair cancellations.
• Client Protection: Ensure that clients settlement agreements are honored by creditors and take necessary steps to protect their agreements.
• Perform additional duties as assigned by management to support departmental and organizational goals.

Yêu cầu ứng viên

• Graduated from a College/University or higher, preferably in the following majors: Finance, Banking, Accounting, International Business, Commerce, etc.
• No experience required, training will be provided at the start of the job.
• Fluency in English, with an IELTS score of 6.5 or higher or equivalent certificates/degrees (mandatory requirement) as the working market is 100% US, work with partners and banks in the US.
• Strong problem-solving and communication skills.
• Ability to calculate quickly and accurately.
• Proficiency in meticulous attention and focus on every detail.
• Proficient in Microsoft Office.
• Ability to thrive in a high-pressure environment and work effectively both independently and in a team.
• Preference will be given to candidates with experience working at Banks/Financial Institutions and a solid understanding of payment processes.

Quyền lợi

• High salaries for high performance, Official Salary: 16.000.000 VND + Bonus.
• Work in a foreign-friendly and professional environment.
• Full participation in social insurance according to government regulations.
• Annual regular health check-ups.
• Team building activities and a 13th-month salary based on the company's business performance.
• Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.
• The company provides all the necessary work equipment.
• Training on software usage such as CRM, ZOOM as required by the company.
• Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
• Separate resting area during lunch break.
• Working environment: young, dynamic, productive & speed-focused with various departments and over 60 employees.
• Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.

60/15-17 Lý Chính Thắng, Quận 3, Thành phố Hồ Chí Minh

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