Ho Chi Minh, Vietnam

Customer Support Telesales (Night Shift | B2B Sales US Market)

 Job Description:

THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.
We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.

If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity for you to build your career in an international B2B environment.

Working Address: 875 Cach Mang Thang 8, Ward 15, District 10, Ho Chi Minh City
Working Time: 8:00 PM 5:00 AM (Monday to Friday)
Working Days: 5 days/week (Saturday & Sunday off)
Salary Range: 13-16 million VND (Gross)

Key Responsibilities

  • Make outbound calls to nail salon owners and managers in the US to introduce and promote company products/services.

  • Provide professional customer support through inbound calls and messages.

  • Handle client inquiries, resolve issues, and ensure a positive customer experience.

  • Manage and update customer information and sales data in the CRM system.

  • Work closely with the internal sales and operations teams to ensure smooth service delivery.

  • Achieve and exceed assigned sales and customer satisfaction targets.

  • Maintain a high level of product and industry knowledge.

Requirements

  • Excellent English communication skills (both spoken and written).
  • 1-2 years of experience in telesales, customer support, or inside sales (B2B preferred).
  • Experience working with US clients or in night shifts is an advantage.
  • Strong interpersonal, negotiation, and problem-solving skills.
  • Target-driven, confident, and enthusiastic about customer engagement.
  • Familiarity with CRM tools and Microsoft Office or Google Workspace.

  Required Skills:

Customer Support Sales