Customer Support Telesales (Night Shift | B2B Sales US Market)
Job Description:
THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.
We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.
If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity for you to build your career in an international B2B environment.
Working Address: 875 Cach Mang Thang 8, Ward 15, District 10, Ho Chi Minh City
Working Time: 8:00 PM 5:00 AM (Monday to Friday)
️Working Days: 5 days/week (Saturday & Sunday off)
Salary Range: 13-16 million VND (Gross)
Key Responsibilities
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Make outbound calls to nail salon owners and managers in the US to introduce and promote company products/services.
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Provide professional customer support through inbound calls and messages.
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Handle client inquiries, resolve issues, and ensure a positive customer experience.
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Manage and update customer information and sales data in the CRM system.
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Work closely with the internal sales and operations teams to ensure smooth service delivery.
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Achieve and exceed assigned sales and customer satisfaction targets.
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Maintain a high level of product and industry knowledge.
Requirements
- Excellent English communication skills (both spoken and written).
- 1-2 years of experience in telesales, customer support, or inside sales (B2B preferred).
- Experience working with US clients or in night shifts is an advantage.
- Strong interpersonal, negotiation, and problem-solving skills.
- Target-driven, confident, and enthusiastic about customer engagement.
- Familiarity with CRM tools and Microsoft Office or Google Workspace.
Required Skills:
Customer Support Sales