Key Responsibilities

Back Office Leadership & Operations

• Lead and manage all back-office functions to ensure smooth, efficient, and compliant operations.
• Establish, implement, and continuously improve policies, procedures, and best practices.
• Oversee financial operations including payroll, accounts payable/receivable, budgeting, and reporting.
• Ensure compliance with local regulations, internal policies, and corporate governance standards.

Human Resources, Administration & IT

• Oversee HR and administrative operations, including recruitment support, employee records, contracts, and benefits administration.
• Partner with IT teams to enhance system efficiency, digital transformation, and data security.
• Ensure effective coordination between HR, IT, Admin, and Finance functions.

Strategy, Performance & Improvement

• Monitor operational KPIs and performance metrics to drive efficiency and service quality.
• Identify opportunities for automation, process optimization, and cost control.
• Collaborate with senior leadership to align back-office strategy with business goals.

Leadership & Stakeholder Management

• Build, mentor, and develop a high-performing back-office team.
• Act as the primary point of contact between local operations and Headquarters.
• Support cross-border communication and ensure effective implementation of HQ directives.

Qualifications & Skills

• Bachelors degree in Business Administration, Finance, Management, or related fields; Masters degree preferred.
• Minimum 8 years of experience in back-office operations, with at least 3 years in a leadership role.
• Strong knowledge of finance, compliance, HR, administration, and regulatory frameworks.
• Proven track record in process improvement and operational excellence.
• Strong leadership, people management, and stakeholder engagement skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in enterprise systems and relevant software tools.
• Strong communication and interpersonal skills.
  Experience working in international or cross-cultural environments is an advantage.

What We Offer

• Competitive salary and benefits package.
• Dynamic and collaborative working environment.
• Opportunities for professional growth and career advancement.