Hồ Chí Minh, Ho Chi Minh City, Vietnam

HR Director

 Job Description:

Key Responsibilities

Back Office Leadership & Operations

  • Lead and manage all back-office functions to ensure smooth, efficient, and compliant operations.

  • Establish, implement, and continuously improve policies, procedures, and best practices.

  • Oversee financial operations including payroll, accounts payable/receivable, budgeting, and reporting.

  • Ensure compliance with local regulations, internal policies, and corporate governance standards.

Human Resources, Administration & IT

  • Oversee HR and administrative operations, including recruitment support, employee records, contracts, and benefits administration.

  • Partner with IT teams to enhance system efficiency, digital transformation, and data security.

  • Ensure effective coordination between HR, IT, Admin, and Finance functions.

Strategy, Performance & Improvement

  • Monitor operational KPIs and performance metrics to drive efficiency and service quality.

  • Identify opportunities for automation, process optimization, and cost control.

  • Collaborate with senior leadership to align back-office strategy with business goals.

Leadership & Stakeholder Management

  • Build, mentor, and develop a high-performing back-office team.

  • Act as the primary point of contact between local operations and Headquarters.

  • Support cross-border communication and ensure effective implementation of HQ directives.

Qualifications & Skills

  • Bachelor’s degree in Business Administration, Finance, Management, or related fields; Master’s degree preferred.

  • Minimum 8 years of experience in back-office operations, with at least 3 years in a leadership role.

  • Strong knowledge of finance, compliance, HR, administration, and regulatory frameworks.

  • Proven track record in process improvement and operational excellence.

  • Strong leadership, people management, and stakeholder engagement skills.

  • Excellent analytical, problem-solving, and decision-making abilities.

  • Proficiency in enterprise systems and relevant software tools.

  • Strong communication and interpersonal skills.
    Experience working in international or cross-cultural environments is an advantage.

What We Offer

  • Competitive salary and benefits package.

  • Dynamic and collaborative working environment.

  • Opportunities for professional growth and career advancement.


  Required Skills:

HR Performance Metrics Operations Process Optimization Operational Excellence Compliance Stakeholder Engagement Recruitment Digital Transformation Cost Control People Management Salary Process Improvement Stakeholder Management Decision-Making Metrics Optimization Human Resources Interpersonal Skills Automation Budgeting Strategy Payroll Regulations Security Records Administration Software Finance Business Leadership Communication Management