Hong Kong, Hong Kong
Loan Service Officer
Job Description:
Job Purpose:
To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers' needs
Responsibilities:
- Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities
- Meet and exceed personal loan target assigned
- Take proactive role to solicit sales from counter sales referral, sales promotion booth and out-reach marketing activities.
- Work to follow up on approval and drawdown to ensure customer satisfaction
- Follow the established work procedures as stipulated in procedure guidelines and ensure compliance at all times
Requirements:
- University degree with minimum 1-year experience or secondary education with 3-year experience in retail banking branch, preferably in clean lending products
- Aggressive, self-motivated with positive attitude and can work independently.
- Ability to work as part of a team in a fast paced, frequently changing environment
- Excellent interpersonal skills and communication skills in Cantonese, English and preferably in Mandarin