Hong Kong, Hong Kong

Loan Service Officer

 Job Description:

Job Purpose:

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers' needs

Responsibilities:

  • Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities
  • Meet and exceed personal loan target assigned
  • Take proactive role to solicit sales from counter sales referral, sales promotion booth and out-reach marketing activities.
  • Work to follow up on approval and drawdown to ensure customer satisfaction
  • Follow the established work procedures as stipulated in procedure guidelines and ensure compliance at all times
    
    Requirements:
    
  • University degree with minimum 1-year experience or secondary education with 3-year experience in retail banking branch, preferably in clean lending products
  • Aggressive, self-motivated with positive attitude and can work independently.
  • Ability to work as part of a team in a fast paced, frequently changing environment
  • Excellent interpersonal skills and communication skills in Cantonese, English and preferably in Mandarin