This role will work closely with the senior management and Sales Director to provide data-driven insights that inform the company's strategic decision-making. The ideal candidate will have a blend of front-line sales experience and back-office analytical skills to effectively bridge the gap between operations and strategy.

Responsibilities:

• Monitor and analyze front-line sales operations, customer trends, and market conditions for the company's luxury skincare products
• Collaborate closely with the Sales Director to gather insights and feedback from the sales team on the ground
• Synthesize data and information to provide regular reports and recommendations to the senior management
• Support the development and implementation of the company's overall strategic plan
• Identify opportunities to optimize sales operations, distribution, and customer experience
• Assist with special projects and ad-hoc analysis as needed by the Strategy and Leadership teams

Qualifications:

• Bachelor's Degree Holder
• 5+ years of experience in a strategy, operations, or analytics role, preferably in the luxury skincare/ beauty/ retail industry
• Prior working experience in retail front-line operations with recent years working as back office functions is an advantage
• Strong understanding of front-line sales processes, customer behavior, and market dynamics
• Excellent data analysis, problem-solving, and presentation skills
• Ability to translate complex data into clear, actionable insights
• Experience collaborating cross-functionally with sales, marketing, and leadership teams
• Solid project management skills and attention to detail
• Excellent command of verbal and written English and Chinese (Cantonese & Mandarin)

Nice-to-have Skills:

• Proficient in data analysis tools such as Excel, SQL, Tableau
• Experience with CRM systems and sales reporting
• Knowledge of luxury skincare product trends and customer preferences
• Strong written and verbal communication abilities