Job Summary:

We are seeking an experienced and dynamic Beach Resort Operation Manager to oversee the day-to-day operations of our beach resort, ensuring a seamless and exceptional guest experience. The successful candidate will be responsible for managing the resort's overall operations, including front desk, housekeeping, food and beverage, and recreational activities. If you have a passion for hospitality, excellent leadership skills, and a keen eye for detail, we want to hear from you!

Responsibilities:

- Oversee the overall operation of the resort, ensuring all areas are clean, well-maintained, and meeting high standards of quality and safety.

* Manage the front desk, including guest check-in and check-out, room assignments, and handling guest complaints and issues.

- Supervise housekeeping staff to ensure rooms are cleaned and maintained to high standards, including linen supply and turndown service.

- Coordinate with food and beverage outlets to ensure seamless service, including restaurant operations, bar service, and catering.

- Plan and implement recreational activities and events to enhance the guest experience, such as beach games, water sports, and themed nights.

-Manage resort inventory, including supplies, equipment, and inventory control.

-Develop and implement policies and procedures to ensure efficient operation of the resort.

-Conduct regular walk-throughs of the resort to identify areas for improvement and make necessary adjustments.

-Collaborate with other departments to ensure seamless communication and problem-solving.

-Manage budgets and monitor expenses to ensure profitability.

-Recruit, train, and develop a team of talented staff members to provide exceptional customer service.

-Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

-5+ years of experience in a hospitality management role, preferably in a beach resort setting.

-Bachelor's degree in Hospitality Management or related field.

-Proven track record of excellent leadership and management skills.

- Strong communication, problem-solving, and organizational skills.

- Ability to work effectively in a fast-paced environment with multiple priorities.

-Familiarity with hotel software systems (PMS, POS) an asset.

-High school diploma or equivalent required; college degree preferred.

Qualifications:

- Certification in hospitality management or a related field (e.g., CHTP).

-Experience with resort operations management software (e.g., Opera).

- Knowledge of local laws and regulations regarding hospitality industry operations.

-Proficiency in basic accounting principles and budgeting.