Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.

Requirements

• Proven work experience as a Housekeeping Supervisor or similar role
• In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
• Strong leadership, organizational, and communication skills
• Excellent time management and multitasking abilities
• Ability to work independently and as part of a team
• Knowledge of health and safety regulations and practices
• High school diploma or equivalent required, additional education or training in hospitality or housekeeping is a plus