Job Summary

The Event Manager is responsible for planning, coordinating, and executing a wide range of events within the hospitality environment, including corporate meetings, conferences, weddings, social events, and promotional functions. The role ensures exceptional guest experiences, maximizes revenue opportunities, and maintains brand and service standards.

Key Responsibilities

Event Planning & Execution

• Manage end-to-end planning and delivery of events from initial inquiry to post-event follow-up

• Coordinate with clients to understand event requirements, budgets, and expectations

• Prepare event proposals, contracts, timelines, and detailed event orders (BEOs)

• Ensure flawless on-site execution and guest satisfaction

Client & Vendor Management

• Act as the primary point of contact for clients before, during, and after events

• Build strong relationships with corporate clients, wedding planners, and event agencies

• Source, negotiate, and manage vendors (AV, décor, entertainment, staging, catering support)

Revenue & Budget Control

• Maximize event revenue through upselling of food & beverage, room blocks, and services

• Prepare and manage event budgets, cost controls, and profitability analysis

• Coordinate billing, deposits, and final invoicing with finance teams

Internal Coordination

• Liaise with F&B, kitchen, housekeeping, engineering, security, and front office teams

• Conduct pre-event briefings and post-event evaluations

• Ensure compliance with health, safety, and licensing regulations

Brand & Service Standards

• Ensure all events align with the propertys brand image and service quality standards

• Maintain high standards of presentation, hospitality, and guest experience

• Handle client feedback, resolve issues promptly, and implement improvements

Qualifications & Experience

• Bachelors degree in Hospitality Management, Event Management, Business, or related field

• Minimum 3–5 years experience in event management within the hospitality industry

• Proven experience managing corporate and social events in hotels or venues

• Strong knowledge of F&B operations and banquet services

Skills & Competencies

• Excellent communication, negotiation, and interpersonal skills

• Strong organizational and multitasking abilities

• Client-focused mindset with attention to detail

• Ability to work under pressure and manage multiple events simultaneously

• Proficiency in event management systems and MS Office

• Flexible working hours, including evenings, weekends, and holidays

Preferred (Optional – adjust as needed)

• Experience in luxury or five-star hospitality

• Knowledge of local cultural protocols and event regulations

• Bilingual (e.g., English & Arabic)

Key Performance Indicators (KPIs)

• Client satisfaction and repeat business

• Event revenue and profitability

• Accuracy of event execution and operational coordination

• Timely delivery and post-event reporting