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16 Open positions

Description:

Job Summary: We are seeking a Technical Writer with a strong compliance background to lead the drafting and documentation of policies, procedures, and technical controls related to GLBA (Gramm-Leach-Bliley Act) and the FTC Safeguards Rule. This role bridges the gap between security/compliance leadership and operational execution, ensuring that required policies are written clearly, accurately, and align with regulatory expectations and internal standards. Youll work closely with compliance, cybersecurity, and IT …

Houston, Texas, United States

Description:

Position Summary The Solutions Architect is a strategic, client-facing role responsible for designing and implementing scalable, secure, and cost-effective IT solutions that align with business objectives. Acting as a trusted advisor, this role bridges the gap between technical execution and business needs, ensuring solutions in cloud infrastructure, cybersecurity, and automation deliver measurable value. Reporting to the VP of Service Delivery, the Solutions Architect collaborates with Sales, Project Management, and Technical …

McKinney, Texas, United States

Description:

Position Summary We are seeking a Service Delivery Manager to lead and enhance our service desk operations. This role focuses on processes, standards, and tactical day-to-day management while driving customer satisfaction. The ideal candidate will ensure efficient ticket management, optimize tools like ConnectWise and Datto RMM, and leverage metrics to manage the department effectively. Team Leadership and Management: Lead and manage the service desk team, including hiring, training, and performance …

New York, New York, United States

Description:

Job Summary: We are seeking a skilled Project Engineer to take full ownership of technical projects from kickoff to completion. This role involves close collaboration with clients, internal teams, and vendors to deliver successful IT initiatives such as client onboarding, cloud infrastructure deployment, and network upgrades. If you enjoy problem-solving, clear communication, and seeing the direct impact of your work on client success, this role may be an excellent fit. …

Description:

Position Overview The Fractional Chief Information Security Officer (CISO) plays a pivotal role in partnering with small to medium-sized business (SMB) clients to strategically guide and oversee their information security initiatives. This role provides on-demand CISO services tailored to the unique needs of each client. Clients are supported with a comprehensive information security program that includes: Information security leadership Risk management Security governance Compliance alignment Security monitoring and reporting Security …

Description:

Job Title: Senior Technical Lead Ransomware Restoration - CONTRACT ONLY About the Role The Senior Technical Lead is responsible for overseeing key technical workstreams during ransomware restoration events. In this role, you will manage the hands-on recovery of client environments affected by cyber incidents, ensuring that systems, infrastructure, and operations are restored quickly and securely. This position calls for sharp technical acumen, strong problem-solving capabilities, effective communication, and the ability …

Charlotte, North Carolina, United States

Description:

Job Title: Level 3 Proactive IT Engineer Location: Charlotte, North Carolina Department: Proactive Department Reports To: COO Job Description: The Level 3 Proactive IT Engineer serves as a senior technical resource within the Proactive Services department. This role centers on technology alignment, infrastructure assessments, remediation planning, and high-level solution implementation. The engineer acts as a bridge between strategic IT guidance and technical execution, collaborating with vCIOs, account managers, and service …

McKinney, Texas, United States

Description:

We are seeking a highly skilled and self-sufficient Level 3/4 Systems Engineer to join our team in Mckinney , TX . The ideal candidate will bring deep expertise in Microsoft cloud technologies especially Azure, Entra ID, Intune, and AVD as well as experience working in a fast-paced MSP environment. This role also includes responsibilities such as solution scoping, technical pre-sales input, and design documentation. Key Responsibilities: Microsoft Cloud Engineering: Architect, …

Dallas, Texas, United States

Description:

Position Overview The vCIO acts as a trusted advisor to our clients, building long-term relationships by delivering value through strategic planning, IT budgeting, risk management, and technology roadmapping. This role bridges the gap between technology and business, ensuring that our clients IT environment is not only functional but a driver of growth and efficiency. Key Responsibilities Serve as the primary strategic IT consultant and advisor to assigned clients. Conduct regular …

Description:

Position Overview We are seeking an experienced, technically talented, and detail-oriented IT professional to join a prestigious MSP as a Project Engineer . This role is ideal for someone with a strong infrastructure background who thrives in dynamic, fast-paced environments and is eager to continue growing both technically and professionally. As a Managed Service Provider (MSP), they support the IT environments of multiple client organizations, ranging in size and complexity. …