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10 Open positions

Charlotte, North Carolina, United States

Description:

Job Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems. This is a hybrid role, expected to be in the office 3 days a week. 6 month contract-to-hire Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could …

Charlotte, North Carolina, United States

Description:

Service Desk Engineer Duties and Responsibilities MUST HAVE CONNECTWISE EXPERIENCE The Service Desk Engineer (SDE) will manage and facilitate the completion of Customer support requests. The SDE will manage the Customers' expectations throughout the process and strive to maintain high customer satisfaction levels. The support delivery area helps shape the other delivery areas via their feedback. The SDE will build a relationship with the client and be their advocate within …

Frisco, Texas, United States

Description:

About Them: This reputable company is a dynamic and growing managed service provider, offering a range of IT solutions to clients across various industries. They are committed to operational excellence, providing high-quality support and solutions for their clients. To support their growth, they are seeking a detail-oriented and proactive Accounting Specialist to join their finance team. Location: Frisco, TX - Hybrid role (Mon Weds in office) Job Summary: We are …

Richardson, Texas, United States

Description:

We are a fast-growing Managed Service Provider (MSP) looking for a detail-oriented Procurement Logistics Specialist to join our team. Our goal is to ensure that all procurement processes are streamlined, efficient, and meet the specific needs of our clients. The ideal candidate will have strong experience in procurement, logistics, and the use of quoting calculators within the Kaseya platform. Key Responsibilities: Manage end-to-end procurement processes including sourcing, ordering, and vendor …

Suffolk, Virginia, United States

Description:

Roles and Responsibilities CLIENT FACING Implement new technologies at customer locations, ensuring a seamless integration process. Understand the client impact of new technologies and address any concerns. Provide thorough training and documentation to customers on newly implemented technologies. Efficiently complete scheduled tasks while maintaining a clean work environment. Follow up with customers and assist with testing to ensure project completion and satisfaction. INTERNAL COORDINATION: Collaborate with the project coordinator to …

Frisco, Texas, United States

Description:

Job Description You will be responsible for reaching out to local businesses and getting them excited about meeting with us. This position does not involve selling a product/service. You will primarily be communicating with local businesses to schedule qualified appointments for our outside sales team. You will practice continual qualifying of all leads and maintaining a database through prospecting and research, generating new leads with the drive and determination to …

Fort Lauderdale, Florida, United States

Description:

Operations Manager (Low Voltage/Telecom-Focused MSP) We are looking for an experienced Operations Manager to join our team, specializing in low-voltage environments within our Managed Service Provider (MSP) operations. The ideal candidate will have a strong background in overseeing telecom services and low-voltage solutions, ensuring the smooth and efficient management of our day-to-day operations. Key Responsibilities: Manage the operational performance of low-voltage systems, including telecom services, network infrastructure, access control, CCTV, …

Richardson, TX, United States

Description:

If you're a seasoned senior sales executive on the lookout for a challenging but rewarding opportunity, this is the perfect fit for you! As a leading provider of managed IT and cybersecurity services in DFW, this MSP is committed to building a great place to work by cultivating an environment that fosters professional and personal relationships and being a part of something bigger, making a positive impact in communities near …

Richardson, TX, United States

Description:

The Senior Systems Administrator is responsible for 3 major areas of IT Service Delivery. The first area is the support and administration of servers, Microsoft 365, Azure, virtual environments, storage, security and Backup Disaster Recovery (BDR) infrastructure both in-premise and cloud-based solutions. The second is handling of escalations and advanced support of service requests, beyond the abilities of the higher tier Service Desk Technicians. The third is assisting the project …

Rockville, MD, United States

Description:

Reports to: Service Manager General Summary: Level 2 Engineers are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 1 year of in the trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and needs strong guidance. The pace and demands in this environment are usually …