Description:
Job responsibilities: Proactively maintains guest service standards. Monitors, motivates, and develops activities to deliver an excellent guest experience consistently. Prioritizes safety while instructing/managing guests in various activities and programs. Engages proactively with guests to address queries and resolves guest situations effectively through various communication channels. Assumes lead roles as required, such as Party Host, Program Host, Camp Leader, and/or Supervisor. Actively promotes offerings, including memberships, events, programs, and merchandise based …