AVAYA 𝗖𝗢𝗡𝗧𝗥𝗔𝗖𝗧 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗟𝗘: Inside IR35 - Leeds

Daily/Hourly Rate: Up to £450 per day

Working hours: Hybrid working

I am looking to recruit a temporary resource to support my clients Avaya telephone system.

Mandatory Proficiencies and Competencies Not limited to:

• Profound expertise in Avaya Site Administrator v6, including the capability to proficiently manage and modify over 50 IVR call flows through command-line operations.
• Comprehensive knowledge of Avaya Communication Manager CM6.3.
• Proficiency in Avaya CMS Supervisor v19.

• Familiarity with Avaya Workforce Engagement Management (WEM).

Precise Responsibilities will Encompass:

• Oversee and govern more than 50 call flows to align with business service requirements.
• Supervise and set up user profiles and licenses as necessary.
• Address and resolve incidents, or escalate them when appropriate.
• Demonstrate the capability to collaborate with service partners, key business stakeholders, and third-party suppliers.

Click Apply Now for an immediate telephone interview or by emailing keri-ann.oakes@bsqtalent.com a copy of your CV or you can call directly on 02039 983357