Sales Support Adminisistrator

Are you an experienced Sales Support Administrator with demonstrable experience working within manufacturing ?

Do you excel in customer service, data analysis, and client relationship management? If so, we want to hear from you!

Our client is a global leader, a large-scale company based near Sidcup and looking for an accomplished Sales Support Administrator to support their high value client base and enhance their service operation.

Are you a detailed-oriented professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment?

Key Responsibilities:

• Provide comprehensive support to senior customer accounts.
• Manage customer enquiries via telephone and email with professionalism and efficiency.
• Work closely with the sales team to ensure targets are met and exceeded.
• Utilize ERP systems (including Navision) to manage orders, process invoices, track sales, and analyse data.
• Use advanced Excel skills to generate reports and insights.
• Identify and resolve customer issues promptly, ensuring high levels of satisfaction.
• Build and maintain strong client relationships
• Support the sales team with data-driven insights to optimize processes and performance.

Requirements:

• Manufacturing industry experience in a sales support or customer service role is key for this role.
• Proven data analysis and problem-solving skills in a fast-paced environment.
• Excellent telephone manner and strong written communication skills.
• Highly computer literate, with advanced Excel skills (essential) and experience using ERP systems or Navision highly desirable.
• Ability to work to targets and thrive under pressure.
• Strong attention to detail and organizational skills.

Whats on offer:

• Competitive salary of £20.00ph this is a contract role with the potential to progress to permanent.
• Monday to Friday position 37 hrs per week with an early finish Friday, please note this is a fully office based role only.
• Career development opportunities within a hugely successful global network.
• A dynamic and supportive team environment.

If you have the skills and experience to excel in this role, apply by submitting your CV to Elle-Louise Tucker for immediate consideration

Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.

Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistics & Supply Chain, Industrial & Manufacturing and Engineering sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures