Dental Scheduling Coordinator, Thunderbird

About Us:

Thunderbird Dental Studio is a leading dental practice known for delivering outstanding patient care in a warm and friendly environment. We are seeking a motivated and detail-oriented Dental Schedule Coordinator to play a key role in keeping our practice running smoothly and ensuring an exceptional experience for our patients.

Key Responsibilities:

• Appointment Management: Confirm and manage patient appointments to reduce no-shows and maintain an efficient schedule
• Patient Outreach: Conduct outbound calls for appointment reminders, follow-ups, and rescheduling as needed
• Reception Duties: Handle incoming calls with professionalism, addressing patient inquiries, scheduling appointments, and redirecting calls to the appropriate team members
• Hygiene Recall: Maintain and update recall and hygiene appointment lists to support patients in receiving timely preventive care
• Team Collaboration: Work closely with the office manager and other team members to maintain a well-organized and harmonious office environment

Qualifications:

• Previous experience in a dental setting is required, preferably 3 years
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Self-starter with the ability to work independently and proactively
• Familiarity with dental practice management software and basic computer skills
• Adaptable and team-oriented, with the flexibility to thrive in a dynamic office setting

What We Offer:

• Hourly pay DOE with bonus potential
• Ongoing professional development and training opportunities
• A supportive, collaborative team environment