Receptionist

About Zenith
Zenith's mission is to deliver a holistic, world-class education to all learners in South East Asia through technology. Today, Zenith is one of the leading education companies in Singapore and we provide the best-in-class educational experience in the pre-university segment. Our dedicated team strives to empower learners to reach their peak potential by cultivating integral values and skills that will set them up for success in life.

Most importantly, we believe in equal access to opportunity regardless of background, and that the future of education is a tech-driven experience that places the learner at its core. To deliver on both, we aim to combine our pedagogical expertise with cutting-edge technology and an unrelenting sense of customer centricity.

If you share our mission of making a positive change in the future of education in South East Asia, we'd love to speak with you!

Summary
We are seeking a dynamic and customer-centric Receptionist to join our team at Zenith Education. As the first point of contact for students, parents, and visitors, you will play a vital role in creating a warm and welcoming environment. Your professional demeanor, excellent communication skills, and efficient handling of administrative tasks will contribute to the overall success of our tuition center.

Responsibilities:

• Greet and welcome students, parents, and visitors in a friendly and courteous manner.
• Provide accurate information about Zenith's programs, services, and schedules.
• Manage phone calls, emails, and inquiries, directing them to the appropriate departments.
• Assist in student enrollment processes, including registration, payment processing, and documentation.
• Maintain a neat and organized reception area.
• Coordinate schedules and appointments for teachers, staff, and students.
• Manage classroom and facility bookings, ensuring efficient use of resources.
• Collaborate with the administrative team to support day-to-day operations of the tuition center.
• Handle incoming and outgoing mail, packages, and deliveries.
• Ensure the welfare and pantry for students is well stocked, organized, and clean.
• Monitor inventory levels of pantry and welfare supplies, and replenish as needed.
• Maintain records of orders, expenses, and consumption related to student welfare.
• Assist teachers in ordering food and welfare items for students

Requirements:

• High school diploma or equivalent; further education in customer service or administration is a plus.
• Proven experience as a receptionist, customer service representative, or similar role.
• Exceptional interpersonal and communication skills, with a professional and friendly demeanor.
• Proficient in using Microsoft Office Suite and basic computer applications.
• Strong organizational and multitasking abilities to manage various tasks simultaneously.
• Attention to detail and accuracy in administrative tasks.
• Ability to work well under pressure and adapt to changing priorities.
• Demonstrated commitment to excellent customer service and creating a positive experience for all visitors.
• Familiarity with the education industry, tuition center operations, or related fields is advantageous.
• Fluency in English; proficiency in additional languages is a plus.
• Available to work flexible hours, including evenings and weekends as needed.

*If you're looking for a part-time role, feel free to apply! We'd love to hear from you.