Email Account Manager

About 

Our client specializes in helping e-commerce brands in the 7-8 figure revenue range grow their businesses through effective email & SMS marketing. Our approach combines high-quality work, outstanding client results, and a team-oriented culture that values personal happiness and professional growth.

Responsibilities:

1. Build Email Strategies: Campaign plans tailored to each client.

2. Send Weekly Reports: One per client, every week, no skips. Show wins, issues, and ideas.

3. Lead Monthly Calls: Be the strategic guide. Clear next steps every time.

4. Own Client Growth: Push accounts toward better resultsdont just coast.

5. Oversee Execution: Make sure emails are actually going out. No one should be forgotten or falling behind.

6. QC & Scheduling emails: Once an email is in Klaviyo (or the sending platform) you will be in charge of scheduling emails.

Goals for an Account Manager:

• Retention - Making sure that our churn rate is less than 10%. We are able to keep this less than 10% by providing a high

• quality, white glove service, while driving amazing results!

• Client Growth & Satisfaction - The best agencies have two things, great results & amazing communication (communication is more important).

  Team Management - You should be able to oversee execution of the emails from our team. Managing them and ensuring that all client deliverables are shared and sent on time!

Competencies:

1. Email sending platforms

   1. Mainly Klaviyo

2. How to communicate with clients

3. Email Marketing

4. eCommerce brands and how to scale them with email

Availability:

 9-5pm EST. 

Compensation

• Salary: $3500 - $4000

Bonus Structure

• 7.5% bonus off ALL backend sales

  • This could be flows, additional campaigns for a month