Hospitality Operations - Internship Program

About Us

At Yurbban Hospitality Group, we dont just offer accommodations we create unforgettable experiences for our guests. We are a team passionate about excellence in service, authenticity, and innovation. Every interaction and project we take on is an opportunity to surprise and connect with our guests in a meaningful way.

What makes us different?

• WOW: We love originality and strive to surprise in every detail.
• CONSCIOUS: We aim to improve the world through responsibility and sustainability, actively engaging in social responsibility projects.
• HONEST: We act with ethics, prioritizing transparency and consistency in everything we do.
• PASSION: We give our best in every challenge and enjoy seeing ideas come to life.
• TEAM: We believe success is shared, and we value the opinions and contributions of every team member.

Why join us?

Joining Yurbban Hospitality Group is an opportunity to develop yourself professionally and personally in a dynamic and stimulating environment.

• Gain hands-on experience in hotel operations across multiple departments.
• Learn from experienced hospitality managers and acquire management knowledge in operations, guest service, and inventory control.
• Contribute to ensuring smooth hotel operations and an exceptional guest experience.
• Enjoy a collaborative work environment, with activities designed to foster growth and team cohesion.
• Access specific training and resources to enhance your technical and leadership skills.
• Receive a financial stipend proportional to your schedule.
• Immediate start.
• Participate in company-organized events, afterworks, and teambuilding activities.

Main Responsibilities

• Learn and assist in Front Desk Operations: Support check-in/check-out processes, guest inquiries, reservations, and daily reporting.
• Learn and assist in Housekeeping Supervision: Help with daily inspections, maintain quality standards, support scheduling, and gain insight into operational management.
• Learn and assist in Inventory Management: Monitor and control housekeeping and F&B stock levels, support purchasing processes, and understand cost control practices.
• Learn and assist in Guest Experience Management: Collaborate with departments to ensure consistent service quality and guest satisfaction.
• Learn and assist in Cross-Department Collaboration: Work with multiple hotel teams to understand overall operations and how management decisions impact results.

What were looking for

• Interest in hotel operations and management, with a passion for hospitality.
• Currently studying Hospitality, Tourism, Business, or related fields.
• Able to sign a professional internship agreement.
• Strong organizational and time-management skills to handle multiple tasks.
• Empathy and excellent communication skills for interacting with guests and team members.
• Proactive attitude and commitment to continuous improvement.
• Professional level of Spanish is a plus.

Schedule: Availability to work Part-time (20 to 30 hours/week) based on your school schedule, Monday to Friday and Weekends.

Work Location: Miami South Beach, FL.

Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more

Work Authorization: Employee must be legally authorized to work in the United States.

FSLA Classification: Non-exempt

If you are passionate about learning all aspects of hotel management and want to gain comprehensive experience in hospitality operations, join Yurbban Hospitality Group and help us create exceptional guest experiences!