Cafe Supervisor

About Us

At Yurbban Hospitality Group, we don't just provide lodging; we create lasting moments for our guests. We are a team passionate about service excellence, authenticity, and innovation. Every interaction with our customers is an opportunity to exceed their expectations, and we are looking for someone like you to help fulfill our mission.What Values Set Us Apart?

• WOW: We love originality and strive to surprise in every detail. We work with creativity, active marketing, and continuous innovation.
• CONSCIOUS: We aim to improve the world through responsibility and sustainability. We initiate and collaborate on social responsibility projects to make a meaningful impact.
• HONEST: We act ethically, making decisions that align with our culture. Transparency is a priority in all our actions and communications.
• PASSION: We give our best in every challenge, having fun while putting ideas into action.
• TEAM: We create together to achieve a shared goal, where every opinion counts.

Why Work with Us?

Working at Yurbban Hospitality Group is not just a job; it's an opportunity to grow, innovate, and make a difference. We foster a collaborative work environment where every voice is heard. We value creativity, social responsibility, and transparency. Here, your work will have a purpose, contributing to the success of the company while you grow both professionally and personally. We operate lodging and restaurants in cities across Europe and America (Barcelona, Madrid, Seville, San Sebastián, Miami, Chía and Bogotá) under various brands, offering unique experiences to our guests.

What to Expect Working at Yurbban Hospitality Group?

If you're passionate about hospitality and enjoy working in a fast-paced, guest-focused environment, we want to meet you. Were looking for commitment, authenticity, and a genuine enthusiasm for creating memorable dining experiences:

We are seeking a dedicated and proactive Cafe Supervisor to join our team. In this role, you will oversee daily operations, ensuring that our café runs smoothly and efficiently while providing exceptional customer service. You will be responsible for managing staff, maintaining quality standards, and driving sales in a fast-paced environment. If you have a passion for coffee and food service, along with strong leadership skills, we want to hear from you!

If you want to be part of a team where every shift is an opportunity to positively impact people's experiences, this is your chance. And, of course, we offer a variety of benefits for you to enjoy!

• Career Plan within the Group with opportunities for growth.
• Regular afterworks.
• Continuous training and innovation.
• Permanent contract.
• Collaborative and dynamic environment: You will work with a team committed to ensuring guest satisfaction.
• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

What Do We Value?

• Supervise daily operations of the café during your shift, ensuring adherence to company policies and procedures.
• Manage and train staff on food handling, customer service, and sales techniques.
• Ensure high standards of food preparation and presentation are maintained at all times.
• Handle customer inquiries and complaints professionally to ensure satisfaction.
• Monitor inventory levels and assist with ordering supplies as needed.
• Utilize POS systems (including lightspeed POS) for transactions and reporting.
• Maintain a clean and organized work environment in compliance with health regulations.
• Implement promotional strategies to drive sales and enhance customer experience.

Qualifications:

• 1 year of previous experience in food service or café management.
• Strong customer service skills with the ability to engage effectively with customers.
• Proficiency in math for cash handling and inventory management.Familiarity with food preparation techniques and food safety regulations.
• Experience with POS systems; lightspeed POS experience is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong leadership skills with the ability to motivate and manage a team effectively.

Flexibility: Ability to work varied shifts, including mornings, evenings, weekends, and holidays.

Physical Demands Prolonged periods of being stand and working on computer. Must be able to lift 15 pounds.

Work Authorization Employee must be legally authorized to work in the United States.

FSLA Classification Non-exempt

Join our team and be part of a hospitality experience where every guest interaction makes a difference. Apply today!