Junior CSM (won)

You are:

• Ideologically connected to our mission.
• People-oriented with excellent interpersonal and communication skills.
• Independent with excellent organizational skills.
• Fast learner who is willing to study alone to learn the job.
• Passionate about being a part of a fast-growing environment and a get things done mentality.
• Native English speaker a MUST (Additional language- an advantage)
• Available for 8 hour shifts five times week.

As a CS Representative, you will:

• Verify future users who want to join the SafeUP community.
• Respond to live chats with users
  Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Ensure customer satisfaction and provide professional customer support.
• Maintain customer records by updating account information on company CRM.
• Work as part of a team to respond quickly and efficiently to customer issues.
• Have additional projects as they relate to the scope of work for the product

More info:

• Our offices are located in Ramat Gan, Israel. However, some of your work can be done remotely. ​
• To apply for the job, you must fill out the form below. Only relevant applications will get answered.