Account Manager
Job Description:
We are hiring a talented Account Manager, responsible for a portfolio of existing commercial clients in the renewable energy space. This is a key role, where you will drive business growth initiatives and lead relationships with our key customers in the UK. Youll build strategic and tactical relationships, drive account plans & ensure client retention while also capitalising on any selling opportunities. Armed with strong stakeholder management skills, youll need to have a customer first mindset and a focus on customer satisfaction. This is a new position and a great opportunity to have impact and to add value as the company grows.
What youll be responsible for:
- Build and nurture relationships with existing clients
- Monthly/Quarterly reporting
- Monthly/Quarterly client meetings / service reviews
- Contract management lifecycle including SLA management and contract renewal negotiations.
- Client retention of portfolio
- Account growth actively seek opportunities within your accounts to grow the account and Blinks overall network. Identify and target revenue opportunities.
- Maintain accurate client records on internal systems e.g. Salesforce
- Ensure a high level of service is delivered to your portfolio of clients.
- Liaising with other areas of the business to agree and streamline processes
What youll bring to the role:
- Able to deliver a high level of customer service
- Strong Communication and interpersonal skills
- Strong stakeholder management skills
- Contract lifecycle management including SLA management and strong negotiation skills
- Problem solving mindset with the ability to work in a fast paced and dynamic industry
Salary Package:
£ 38,000.00 - 45,000.00 (British Pound Sterling)
Package Details:
Bonus + commission