Associate, Exchange Operations Remote (Taiwan)

Job Responsibilities:

• Assess and Maintain the required digital assets liquidity across the exchanges.
• Working together with the external and internal business stakeholders to manage and optimize the Listing/Delisting process of Digital assets.
• Improve the overall trading experience by regularly auditing exchange system performance.
• Liaise with internal partners to provide customer support, partners onboarding, and other operation-related matters to serve as the lead point of contact for all key customer account management matters.
• Manage the reporting and data dashboards with regularly presented analyses including dashboards and other exchange-related metrics to the management team.
• Run and provide oversight of the exchange/marketplace to ensure market integrity and that the venue is operating in an orderly fashion.
• Work with technology teams to implement new product features, new tech optimization, and change policies via formalizing of process flow, KPI update, and training.
• Develop a trusted advisor relationship with internal teams and external partners.
• Realizing and/or managing the reconciliations between the operations, customer service, and accounting departments of the company.

Candidate Requirements:

• Minimum of 2 years experiences in exchange operations, product operations, project management, or strategy office within the cryptocurrency, tech, or finance industry.
• Proven track record of successfully managing digital assets liquidity or related products on centralized or decentralized platforms.
• Demonstrated expertise in developing and operationalizing process with management frameworks for trading-related initiatives.
• Outstanding project management skills, adept at coordinating multiple tasks and driving progress in a fast-paced environment.
• Ability to identify key metrics of optimization to track results and define performance.
• Proficient in generating and presenting analyses, dashboards, and metrics to explore the possibilities of optimization.
• Excellent communication skills with the ability to liaise effectively with internal and external partners.
• Bilingual proficiency in English and Mandarin, with the ability to work effectively in both languages.