Job Openings Klaviyo Specialist

About the job Klaviyo Specialist

Klaviyo Specialist

Entry-to-Mid Level · Execution-Focused 

YAMU Media is a Demand Generation Agency helping companies between $1M–$20M in ARR scale online. We're hiring a Klaviyo Specialist to join the retention team, working directly under a senior email strategist.

About the Role

This is a pure execution role. You are not responsible for retention strategy — you take a flow map, brief, or spec from your strategist and build it in Klaviyo correctly, including the edge cases. What matters most is depth of hands-on Klaviyo fluency, not years of experience: someone with a year of deep, exploratory Klaviyo work is a stronger fit than someone with three years of shallow, surface-level use.

Key Responsibilities

Flow & Campaign Build

  • Build and maintain email flows in Klaviyo from strategist-provided briefs or flow maps: welcome series, abandonment flows, post-purchase, win-back, and subscription-status flows (new, at-risk, paused, canceled, reactivated)

  • Execute dynamic content, conditional/drag-and-drop logic, and personalization accurately and efficiently

  • QA every build across devices and clients before it goes live

Segmentation, Reporting & Data Hygiene

  • Build and maintain segments per strategist specs (behavioral, RFM, subscription health, tenure)

  • Pull and maintain reporting on flow and campaign performance

  • Maintain list hygiene, suppression logic, and data integrity within Klaviyo

  • Flag data or integration issues (e.g., subscription platform Klaviyo sync issues) to the strategist and technical team

Technical Maintenance

  • Troubleshoot rendering issues, broken dynamic blocks, and flow logic errors

  • Keep the Klaviyo instance clean: retire unused flows/segments, document build logic for handoff

  • Work with a dedicated email designer's templates — drag, drop, and personalize from an established modular template library rather than building templates from scratch

Requirements

  • Hands-on Klaviyo experience with real depth — we care far more about how much you've explored inside the platform than the number of years on your resume. A candidate with 1 year of deep, hands-on Klaviyo work is a strong fit.

  • Proven ability to execute flows independently from a brief or flow map, including dynamic/conditional content and drag-and-drop logic

  • Strong QA instincts — you catch broken logic and rendering issues before launch, not after

  • Active use of AI tools in your daily workflow for QA, documentation, or build efficiency — we're an AI-native team and prefer Claude, ideally Claude Cowork with MCPs connected to Klaviyo, Figma, and similar tools

  • Looking for a full-time role. We're prioritizing candidates who want this as their primary job, not a side gig alongside part-time work elsewhere.

  • Excellent written and spoken English

Nice to Have

  • Experience with subscription platforms (Recharge, Skio, Loop, native Shopify Subscriptions) and how their data passes into Klaviyo — helpful, but not a disqualifier if you don't have it

  • Basic awareness of CAN-SPAM, GDPR, SPF, DKIM, and DMARC — you don't need working knowledge of setting these up, but understanding what they are is a plus

  • Basic HTML/CSS for template troubleshooting

  • Agency experience supporting client accounts

What Success Looks Like at 3 Months

  • Strategist reports significantly reduced time spent in Klaviyo build/execution

  • Flows are built accurately, on time, with minimal rework

  • Build documentation exists so work is handoff-ready and auditable

Your Attributes

  • You take extreme ownership and see tasks through to completion without excuses

  • You have a customer-driven mindset and understand how email fits into the full retention journey

  • You communicate proactively and never let a problem sit until someone else notices it

  • You're highly adaptable and thrive in a fast-moving, priority-shifting environment

  • You solicit and welcome feedback and use it to improve your work

  • You're an AI-native operator who uses AI tools in your daily workflow

  • You're a proactive self-starter with a solution-oriented attitude and an insatiable drive to succeed

We Offer You

  • Fully remote work

  • A team of smart, open-minded people with individual qualities

  • A rapidly growing company with real opportunities to grow into leadership roles — this role has a clear path into broader retention/strategy work as you develop

  • Supportive, flexible work arrangements for work-life balance

  • A start-up culture: fast-paced, agile, honest, and open, where team members at every level can make a difference

  • Commitment to internal promotion and clear pathways for advancement as your skills and experience grow

Compensation

Negotiable depending on experience, with a 3-month trial period. Salaries at YAMU are uncapped and reviewed periodically based on performance and market conditions.

About YAMU

We are a Demand Generation Agency that helps companies between $1 million–$20 million in ARR scale online. To learn more about us and our process, visit yamumedia.com.

If you're a dedicated, forward-thinking professional with a strong work ethic, a sense of extreme ownership, and the ability to drive results through proactive problem-solving and clear communication, we'd love to hear from you.



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