Manager General Trading

1. JOB DESCRIPTION

• Identifying and reaching out to potential customers, conducting sales, and providing customer support through offline and online channels.
• Achieving sales targets, market coverage, and growth as outlined by the sales department.
• Create and maintain product backlogs and user stories
• Daily trading responsibilities (including product and portfolio execution)
• Supervise a sales team to achieve sales targets of trade business
• Provide continuous motivation and coaching to the team
• Identify market opportunities and develop strategies and tactics for business
• Provide supportive rational forecast and control the costing budget
• Develop and maintain close relationship with external customers and internal partners
• Direct all primary sales activities
• Present, promote and sell the companys different to existing and prospective customers
• Analyse customers/ distributors needs and the potential for growth within targeted regions
• Follow up on customer leads through calls and visits to ensure product visibility
• Follow up on customer orders and requests to ensure customer satisfaction and product growth
• Ensure collection of all monies owed by customers
• Handling customer complaints and addressing any issues that arise during customer interactions.
• Reporting on market conditions, proposing solutions, and strategies to boost sales. Advising superiors on targets, pricing, and market trends.
• Product hunting skills
• Undertaking other tasks as assigned by superiors.
• Provide direction for the e-commerce marketing team regarding key products/lines to push throughout all marketing channels
• Responsible for goal setting, managing performance, hiring staff, coaching and developing staff to promote both individual and team success
• Monitor Market Structure and Regulatory changes
• Experienced with the routing capabilities of wholesalers, exchanges and ECN's
• Strong organizational skills and pro-active problem-solving skills
• Monitor and provide information on any counterfeits and any other bad business practices affecting the companys product performance and growth