Workshop Manager

Workshop Manager Job Description 

Position Summary

The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.

Key Responsibilities

• Manage daily workshop operations and ensure timely completion of repair and maintenance tasks

• Supervise technicians, assign workloads, and monitor performance

• Diagnose technical issues and provide guidance on complex repairs

• Ensure compliance with UAE safety standards, company policies, and industry regulations

• Plan preventive maintenance schedules for vehicles/equipment

• Monitor workshop productivity, quality of work, and turnaround time

• Manage spare parts inventory and coordinate with suppliers for timely procurement

• Prepare job estimates, repair orders, and service reports

• Communicate with customers/clients regarding service updates, approvals, and delivery timelines

• Control workshop costs and optimize resource utilization

• Train technicians and ensure skill development through ongoing technical training

• Maintain cleanliness, organization, and safety inside the workshop

• Work with management on budgeting, forecasting, and improvement initiatives

Qualifications

• Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field

• 58 years of experience in workshop operations, with at least 2 years in a supervisory role

• Strong technical knowledge of vehicles/equipment relevant to the business (automotive, heavy machinery, fleet, etc.)

• Experience working in a UAE workshop environment (preferred)

• Strong leadership, communication, and decision-making skills

• Familiarity with workshop management systems and job-card processes

• Understanding of UAE health and safety regulations

Skills

• Technical troubleshooting

• Team leadership and training

• Inventory and maintenance planning

• Customer communication and service quality management

• Time and cost management