Customer Representative Agent with Croatian (Hybrid)

It's a great day at WUN Hiring Solutions!

Become a Key Player in Our Multilingual BPO Center as a Customer Representative!

Join our client's vibrant team as a Customer Representative in their diverse multilingual BPO center. As a key player in pursuit of international service excellence, you'll be first point of contact with clients.

PAY AND BENEFITS:

• Competitive compensation
• Comprehensive benefits
• Hybrid role - 3 days from the office/2 days from home
• Opportunity for career growth and development
• Dynamic and inclusive work environment
• Chance to work with a diverse and talented team'

YOUR PRIMARY RESPONSIBILITIES:

• Provide exceptional customer service to clients via phone and email, in Croatian.
• Assist customers with inquiries, concerns, and issues in a professional and timely manner.
• Ensure customer satisfaction by addressing their needs effectively and efficiently.
• Collaborate with other team members to resolve complex customer issues.
• Maintain accurate records of customer interactions and transactions.

**NOTE: The Primary Responsibilities of this role are not limited to the details above and may evolve overtime. **

ESSENTIAL QUALIFICATIONS:

• Fluency in Croatian and English is required
• 1+ to 2 years experience in customer service or a related field is preferred
• Sales oriented person
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills and attention to detail

TALENTS AND CERTIFICATIONS NEEDED FOR SUCCESS: 

• Customer Service
• Galileo
• Amadeus
• English Advanced
• Croatian Advanced

Unlock your potential! Join our client's diverse BPO center as a Customer Representative and be the star in customer service. Apply now and make waves!