Assistant Terminal Manager- Mowe Ogun state

Position Title: Assistant Terminal Manager

Reports To: Operations Director/Regional Manager

Location: Lagos Ibadan expressway , Mowe

Key Responsibilities:

• Assist in the day-to-day terminal operations, including loading, and off-loading.

• Ensure accurate arrangement of containers within the terminal using the FIFO method.

• Implement and monitor terminal SOPs to enhance efficiency. Maintain safety, and coordination of the terminal.

• Supervise the distribution of goods by trailer drivers.

• Ensure all deliveries are completed on time and in line with customer requirements.

• Monitor driver schedules, routes, and performance.

• Address and resolve any delivery issues or customer complaints promptly.

• Supervise terminal staff, including trailer drivers and Motor-boys.

• Conduct regular road compliance and safety inspections on the trailers and drivers before trip.

• Maintain accurate records of operations, incidents, and compliance reports.

• Build and maintain strong relationships with customers to ensure satisfaction and loyalty. Communicate effectively with customers regarding delivery schedules, delays, or issues.

• Prepare and submit regular reports on terminal operations, distribution performance, and key metrics.

• Develop and implement strategies to improve efficiency.

Education and Experience:

• Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).

• Minimum of 5 years of experience in terminal operations, logistics, or transportation management, with at least 2 years in a supervisory role.

Technical Skills:

• Proficiency in logistics and transportation management systems.

• Knowledge of safety and compliance regulations related to terminal and transportation operations.

• Effective communication and interpersonal skills.

• Customer-focused mindset with a commitment to excellent service.