HR Generalist- Hospitality

Job Title: Hospitality  Human Resources Generalist

Location: Port Harcourt

Job Overview

• The Hotel Human Resources Generalist will be responsible for managing day-to-day HR operations in a fast-paced hospitality environment. This role requires an individual with excellent organizational skills, attention to detail, and a deep understanding of HR policies, procedures, and employment law. The Generalist will act as the primary HR point of contact for all staff, ensuring a smooth and efficient HR function while aligning with the hotels overall objectives.

Key Responsibilities
Recruitment and Onboarding

• Oversee the entire recruitment process, including job postings, candidate screening, interviews, and selection.
• Conduct employee orientations and ensure proper onboarding for new hires.
• Maintain up-to-date job descriptions and organizational charts.

Employee Relations:

• Serve as the first point of contact for employee queries, resolving issues related to payroll, benefits, or conflicts.
• Foster a positive working environment, promoting staff engagement and morale.
• Handle grievances and disciplinary procedures in line with hotel policies.

HR Compliance:

• Ensure compliance with all local labor laws and regulations.
• Implement and maintain HR policies and procedures.
• Prepare HR reports and maintain employee records.

Training and Development:

• Identify training needs and coordinate relevant programs for staff development.
• Facilitate performance reviews and create development plans to enhance skills and career progression.

Payroll and Benefits:

• Assist with payroll administration and ensure accuracy in salary disbursement.
• Manage employee benefits, including accommodation, meals, and service charge entitlements.

Performance Management:

• Monitor staff performance and assist department heads in conducting appraisals.
• Address performance-related issues and offer coaching or corrective actions when necessary.

HR Administration:

• Maintain employee records and ensure all documentation is up to date.
• Assist in developing policies and procedures aligned with the hotels goals and standards.
• Manage employee attendance, leave requests, and scheduling.

Qualifications

• HND/BSC in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in HR, preferably in the hospitality industry.
• Knowledge of Nigerian labor laws and HR best practices.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency in HR software and Microsoft Office Suite.