Job Title: Retail Account Officer

Reports to: Branch Manager

Job Grade: BO

Locations: Lagos, South East, South West, South South (Delta, Edo, Bayelsa, Portharcourt, Cross Rivers, Akwa-Ibom)

Job Summary

Our client, a leading commercial bank in Nigeria, is hiring Account Officers. The ideal candidate will be responsible for relationship management account opening, deposit mobilization, loan creation/loan book review, channels adoption/activation, account reactivation and revenue generation.

Duties/ Responsibilities:

• New Business Development/Account acquisition

• Customer Engagement (Physical and Virtual)

• Existing Business Relationship Management. (Cross/Up Selling)

• Channel Optimization

• Liability Generation (CASA & FD)

• Risk Asset Creation

• Credit processing and Appraisals

• Close Monitoring of Credit relationships and loan recoveries

• Achieving set Financial and Non-Financial Targets

• Merchant/Agent onboarding

• Perform other duties as assigned by the Branch Manager

· KPI

• Attend Early Morning Sessions (EMS)

• Review of Top 20 customers' account activities

• Monitor Volume Movement

• Visit 5 customers

• Call 15 customers

• New account acquisition

• Account Funding

• Channel Adoption/Activation

• Customer Complaint Resolution

• Report rendition call memo, etc

• Cheque confirmation

Qualifications/Requirements

• Bachelor of Science or Masters degree in any related field

• Good Customer Service / Relationship Management

• Strong selling/negotiation skills

• Strong Financial Analysis / Interpretation capabilities

• Good presentation skills

• Effective communication skills

• Credit Appraisal skills

• Team player

• Innovation

• Entrepreneurship

• Analytical/Problem solving skills

• Self-Management

• Interpersonal Skills

Salary: 10 million- 14 million per annum gross

Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title and location as the subject of the email.