Job Title: Product Manager (Feast Mobile)

Job Type: Full Time; Permanent

Location: VI, Lagos

Job Summary

Our client, a foremost payment, telecom, and enterprise solutions company has been licensed by the Nigerian Communications Commission as a Mobile Virtual Network Operator (MVNO) in Nigeria.

The Product Manager will lead the design and user experience (UX) strategy for our digital products and services tailored to the needs of our subscribers across different segments and sectors. The ideal candidate will collaborate closely with cross-functional teams and partners across different sectors or industries (IT, Insurance, Banking etc.) to define and execute unique/customized product design strategy, ensuring that our products and services meet business objectives and user requirements while maintaining a consistent brand identity.

Duties/ Responsibilities:

Design Strategy

• Define the overall strategy, design and roadmap for our digital products and services in alignment with the business goals and user needs.

Product Strategy Development

• Conduct market research, competitor analysis, and customer insights to identify opportunities and define product strategies that align with business objectives.

Cross-Functional Collaboration

• Collaborate closely with other departments (Sales, Commercial, Marketing, Customer support and Technical) to align design initiatives with product goals, technical feasibility, and business objectives.

Cross-Sectoral Partnership

• Collaborate with strategic partners to co-create and integrate value-added products and services into our offerings, leveraging the partner capabilities, content, or technology to enhance the overall customer experience.

Regulatory Compliance and Partner Management

• Stay abreast of regulatory requirements and industry standards related to telecommunications products and services, ensuring compliance in product development and operations.

Requirements and Qualifications

• 5+ years of experience in product design, UX/UI design, or a related design role, with a proven track record of leading design initiatives and delivering successful digital products/services.

• Strong understanding of mobile telecommunications (especially MVNO) market segment and industry trends.

• Excellent communication and interpersonal skills, with the ability to effectively articulate design concepts, influence stakeholders, and build consensus across other sectors.

Tools and Technologies

• Jira, Asana, Trello

• Mobile App analytics (Firebase Analytics, Flurry, Localytics)

• Product Management software (e.g. Aha!, Productboard, Trello)

• Network performance monitoring tools (e.g SolarWinds, Nagios, PRTG Network Monitor)

Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title as the subject of the email.