About the job Account Officer (Commercial Bank)
Job Title: Account Officer ( Retail Sales)
Reports to: Branch Manager
Job Grade: BO
Locations: Lagos, South East, South West, South South (Delta, Edo, Bayelsa, Portharcourt, Cross Rivers, Akwa-Ibom)
Job Summary
Our client, a leading commercial bank in Nigeria, is hiring Account Officers. The ideal candidate will be responsible for relationship management account opening, deposit mobilization, loan creation/loan book review, channels adoption/activation, account reactivation and revenue generation.
Duties/ Responsibilities:
New Business Development/Account acquisition
Customer Engagement (Physical and Virtual)
Existing Business Relationship Management. (Cross/Up Selling)
Channel Optimization
Liability Generation (CASA & FD)
Risk Asset Creation
Credit processing and Appraisals
Close Monitoring of Credit relationships and loan recoveries
Achieving set Financial and Non-Financial Targets
Merchant/Agent onboarding
Perform other duties as assigned by the Branch Manager
· KPI
Attend Early Morning Sessions (EMS)
Review of Top 20 customers' account activities
Monitor Volume Movement
Visit 5 customers
Call 15 customers
New account acquisition
Account Funding
Channel Adoption/Activation
Customer Complaint Resolution
Report rendition call memo, etc
Cheque confirmation
Qualifications/Requirements
Bachelor of Science or Masters degree in any related field
Good Customer Service / Relationship Management
Strong selling/negotiation skills
Strong Financial Analysis / Interpretation capabilities
Good presentation skills
Effective communication skills
Credit Appraisal skills
Team player
Innovation
Entrepreneurship
Analytical/Problem solving skills
Self-Management
Interpersonal Skills
Salary: 10 million- 14 million per annum gross
Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title and location as the subject of the email.