Job Openings Account Officer (Commercial Bank)

About the job Account Officer (Commercial Bank)

Job Title: Account Officer ( Retail Sales)

Reports to: Branch Manager

Job Grade: BO

Locations: Lagos, South East, South West, South South (Delta, Edo, Bayelsa, Portharcourt, Cross Rivers, Akwa-Ibom)

Job Summary

Our client, a leading commercial bank in Nigeria, is hiring Account Officers. The ideal candidate will be responsible for relationship management account opening, deposit mobilization, loan creation/loan book review, channels adoption/activation, account reactivation and revenue generation.





Duties/ Responsibilities:


  • New Business Development/Account acquisition

  • Customer Engagement (Physical and Virtual)

  • Existing Business Relationship Management. (Cross/Up Selling)

  • Channel Optimization

  • Liability Generation (CASA & FD)

  • Risk Asset Creation

  • Credit processing and Appraisals

  • Close Monitoring of Credit relationships and loan recoveries

  • Achieving set Financial and Non-Financial Targets

  • Merchant/Agent onboarding

  • Perform other duties as assigned by the Branch Manager

· KPI


  • Attend Early Morning Sessions (EMS)

  • Review of Top 20 customers' account activities

  • Monitor Volume Movement

  • Visit 5 customers

  • Call 15 customers

  • New account acquisition

  • Account Funding

  • Channel Adoption/Activation

  • Customer Complaint Resolution

  • Report rendition call memo, etc

  • Cheque confirmation




Qualifications/Requirements



  • Bachelor of Science or Masters degree in any related field

  • Good Customer Service / Relationship Management

  • Strong selling/negotiation skills

  • Strong Financial Analysis / Interpretation capabilities

  • Good presentation skills

  • Effective communication skills

  • Credit Appraisal skills

  • Team player

  • Innovation

  • Entrepreneurship

  • Analytical/Problem solving skills

  • Self-Management

  • Interpersonal Skills

Salary: 10 million- 14 million per annum gross

Method of Application: Interested and qualified candidates should forward their CVs to careers@worknigeria.com using the job title and location as the subject of the email.