Head of ICT

Job Title: Head of ICT
Industry: Retail Supermarket
Work Structure: Onsite
Location: Port Harcourt

Job Summary:
The Head of ICT will lead the organizations technology strategy, ensuring efficient operation, security, and continuous improvement of all ICT systems. This role will oversee ERP implementation and optimization, data integrity across inventory systems, infrastructure reliability, and technology support across all retail operations.

Key Responsibilities:
· Provide strategic leadership and direction for the ICT department.
· Oversee ERP implementation, enhancement, user support, and alignment with business processes.
· Ensure data integrity, especially across inventory and retail systems.
· Develop, implement, and enforce ICT policies, cybersecurity controls, and best practices.
· Manage and maintain ICT infrastructure including hardware, software, servers, and networks.
· Lead technology-related projects such as upgrades, integrations, and new system deployments.
· Monitor system and network performance, ensuring uptime and quick resolution of technical issues.
· Manage vendor relationships, service agreements, and ICT procurement.
· Implement and manage cybersecurity tools (e.g., Sophos Central) and ensure system security.
· Develop and maintain disaster recovery and business continuity plans.
· Prepare periodic reports on ICT performance and improvement initiatives.
· Manage ICT budgets and resource planning.
· Provide leadership, mentorship, and performance oversight for ICT team members.

Requirements:
· Bachelors Degree in Information Technology, Computer Science, or a related field.
· Minimum of 5-7 years progressive ICT experience, with at least 2 years in a supervisory/lead role.
· Experience in retail, FMCG, or manufacturing environments is required.
· Proven experience implementing or managing ERP systems.
· Strong knowledge of IT infrastructure, cybersecurity, and data/asset management.
· Excellent leadership, communication, and problem-solving skills.

Interested and qualified candidates should send their CVs to careers@worknigeria.com using the job title as subject.