(WFH) Office Administrator - Hanrahans Accounting Services

About Us

Hanrahans was established in 1993 by Michael Hanrahan and collectively, our team brings over a hundred years of experience in accounting, tax, business advisory, and financial planning.

We're looking for a highly organised and detail-oriented Administrative Officer to support the smooth day-to-day operations of our accounting practice. You will play a key role in business client services management support, internal systems, client services, compliance lodgments and invoicing.

Why Join Us?

• Salary from PHP 50,000 to 70,000 per month
• Monday to Friday, 9:00 AM to 5:00 PM AEST/AEDT
• Permanent work-from-home setup
• 20 days of paid leave + AU public holidays (with flexibility to swap for PH holidays)
• Annual salary review
• Equipment supplied
• Ongoing training and career growth opportunities 
• A fun, supportive team to work with

Key Responsibilities

Business Client Service Management

• Job workflow assistance and reporting.
• Accountant queries support.

Document & Information Management

• Organise and maintain files related to:

o Client annual and bookkeeping information

o Ongoing client-supplied documents

o ATO communications (e.g., notices, BAS, IAS, escalations)

o Signed client documents and completed workpapers

o General client communications.

Client Services Support

• Assist with onboarding new clients: gather required documents and set up practice systems.
• Support client offboarding by finalising records and compliance tasks.
• Provide client support for accessing portals or uploading documentation.

Compliance & Lodgment Support

• File lodgments as required.
• Update financial or address records with ASIC, ATO, and ABR.
• Assist with preparation and sending client checklists.
• Invoicing & Financial Administration
• Prepare and process client invoices, including drafting service descriptions (with input from the accountants) and outlining fees/hours where required.
• Communicate with suppliers and handle accounts-related correspondence.
• Maintain and update accounting software systems.
• WIP and Accountability reporting assistance.

Potential Development Tasks (With Training)

• Prepare client checklists.
• Review submitted client information for accuracy and completeness.

What We're Looking For

Skills & Attributes

• Strong attention to detail and follow-through
• Excellent time management and organisational skills
• Clear and professional written/verbal communication
• Comfortable using Microsoft Office and accounting/practice management software (Xero, XPM, or similar)
• Ability to juggle multiple priorities and meet deadlines
• Proactive, adaptable, and eager to learn new systems
• Demonstrates reliability and integrity in all tasks and client interactions
• Takes initiative to identify and undertake additional work when current tasks are complete
• Possess a completer mentality and approach

Qualifications & Experience

• Prior experience in an administrative role (ideally within accounting or professional services)
• Familiarity with ATO, ASIC, and ABR systems (a plus)
• Experience with document and client management systems (desirable)