Sales Supervisor

Job Summary:
The Sales Supervisor is responsible for leading and managing a team of direct sales representatives, driving sales growth, and ensuring the successful implementation of sales strategies within the retail sector. This role requires strong leadership, a deep understanding of sales processes, and the ability to build and nurture client relationships while meeting and exceeding sales targets.

Key Responsibilities:

Team Leadership & Development:

• Supervise and guide a team of direct sales representatives to achieve sales goals.
• Conduct regular training, coaching, and performance reviews to foster professional development and improve team performance.
• Organize and lead sales meetings to assess progress, share insights, and address challenges.

Sales Strategy Execution:

• Implement sales strategies aligned with organizational goals to expand financial product penetration in the retail sector.
• Set clear sales targets, track progress, and drive the team toward achieving objectives.
• Monitor and analyze market trends, identifying opportunities to refine sales approaches.

Retailer Engagement & Support:

• Support the team in building strong relationships with retail partners and clients.
• Ensure high-quality presentations, negotiations, and onboarding processes for new retailers.
• Assist in resolving client concerns, ensuring exceptional service and satisfaction.

Performance Monitoring & Reporting:

• Track and analyze individual and team sales performance against targets.
• Prepare detailed reports and insights for senior management, offering recommendations for improvement.
• Use performance data to provide constructive feedback and actionable improvement plans for team members.

Collaboration & Communication:

• Work closely with cross-functional teams such as marketing and product development to align sales efforts.
• Relay feedback from retailers and the sales team to enhance product offerings and sales tools.
• Ensure seamless communication and collaboration between team members and internal departments.

Qualifications:

• Bachelors degree in Business, Marketing, or a related field.
• 3+ years of experience in sales, with at least 1 year in a supervisory role.
• Proven ability to lead teams and drive consistent sales performance.
• Strong interpersonal and communication skills, with the ability to motivate and inspire a team.
• Analytical mindset with a results-oriented approach.
• Familiarity with financial products and experience in the retail industry is a plus.