AI & Decisioning Lead

We are looking for a senior AI & Decisioning professional to design and scale advanced AI/ML and decisioning capabilities that power next-best-action, personalization, and automated decision-making across customer journeys.

Key Responsibilities

• Lead end-to-end AI/ML model lifecycle management, from use-case prioritization to deployment and monitoring
• Design scalable decisioning architectures (real-time and batch), including orchestration logic and rules engines
• Ensure model governance, ethics, explainability, and regulatory compliance
• Drive continuous performance improvement through experimentation and test-and-learn frameworks
• Collaborate with internal teams and external technology partners to accelerate AI adoption

Requirements

• Bachelors degree in Computer Science, Data Science, Statistics, Engineering, or related fields (Masters preferred)
• Minimum 10 years of experience in AI/ML, advanced analytics, or decisioning
• Strong knowledge of cloud platforms (AWS/GCP/Azure) and ML engineering
• Experience in regulated, large-scale environments is a strong plus