Channel Operations Lead

About The Company

We represent a diversified business group with a strong presence across industrial, financial, and technology-enabled sectors, currently expanding their digital and enterprise solutions capabilities. This role sits at the intersection of sales, technology, and delivery. The Solution Architect will support complex pre-sales engagements, define solution blueprints, and ensure that proposed solutions are commercially viable, technically sound, and executable on a scale.

Key Responsibilities

• Channel Planning: Lead channel planning and optimization initiatives to improve performance, coverage, and operational effectiveness.
• Performance Analytics: Oversee market monitoring and analytics to generate actionable insights that enhance channel outcomes and partner productivity.
• Governance & Compliance: Manage operational governance including SOPs, policy frameworks, budget controls, and payment processes.
• Cross-Functional Alignment: Align channel initiatives with sales, GTM, and regional priorities to ensure unified commercial execution.
• Partner Communication: Develop structured communication and engagement programs to strengthen collaboration, clarity, and service quality with channel partners.
• Operational Enablement: Support digital migration and operational improvement initiatives across channel processes and platforms.
• Continuous Improvement: Identify gaps in execution and recommend enhancements to improve efficiency, compliance, and channel effectiveness.

Qualifications

• Bachelors degree in Business, Marketing, Management, or a related field.
• Masters degree in Business Administration or equivalent is preferred.
• Typically 10+ years of experience in channel planning, channel operations, or commercial strategy roles.
• Strong understanding of channel governance, performance management, and partner ecosystems.
• Experience working in complex, multi-channel or large-scale commercial environments.
• Ability to work across functions and influence without direct authority.
• Strong analytical, communication, and stakeholder management skills.

What Youll Be Getting

• Solution Ownership – Responsibility for shaping offerings that go to market and into execution.
• Career Growth – Opportunity to grow within a large, diversified organization investing in digital transformation.
• Competitive Compensation – Market-aligned package reflective of solution architecture expertise.