Customer Support Agent

Job Overview:

This position is responsible for handling and managing various customer inquiries from cross channel platforms like email, web chat, and Facebook with efficiency and accuracy. Handles and answers Facebook page inquiries, garnered from the Marketing efforts / activities that aim to promote brand visibility and sales.

Qualification:

• Graduate in Business Management, Information Technology, or a relevant business course.
• Proficient in MS Office applications (Word, Excel, Power point)
• Documentation skills
• Familiarity with the products, store operations and processes
• Multi-tasking abilities
• Communication skills (verbal and written)
• Problem-solving skills
• Willing to assigned in Libis Quezon, City