Technical Project Manager (Relocating to Jeddah, KSA)

About the client:

Our client is a retailer of home textiles and accessories, with six vibrant stores across the kingdom, located in Jeddah, Riyadh, and Madina as well as an e-commerce platform that serves customers nationwide. Their aim is to be a distinguished lifestyle brand, offering products with designs that make a statement. They are committed to providing their customers with high-quality materials at reasonable prices. They believe in enhancing their customers' living spaces with beautiful and comfortable home essentials that reflect their personal style.

Job Summary:

The Technical Project Manager is responsible for managing the development, integrations, and ongoing support of the company's Odoo ERP system, WordPress/WooCommerce-based e-commerce platform, mobile app, and other technical integrations. This role involves overseeing a wide range of technical projects, coordinating with external agencies and freelancers, and ensuring that various platforms and systems operate smoothly. The Technical Project Manager will lead projects from initiation to completion, focusing on system improvements, upgrades, and multi-platform integrations that support the company's growth and operational needs. All development work will be managed through GitHub, utilizing its features for version control, collaboration, and documentation to ensure a streamlined workflow.

Key Responsibilities:

Project Management:

• Lead and manage technical projects related to the development and enhancement of the Odoo ERP, WordPress/WooCommerce platforms, mobile app, and other business-critical systems.
• Create and manage project plans, timelines, budgets, and scope, ensuring all projects are delivered on time and within budget.
• Coordinate with internal teams, external agencies, and freelance developers to ensure smooth execution of technical projects.

System Integration:

• Oversee integrations across various systems, including but not limited to Odoo ERP, WordPress/WooCommerce platforms, mobile app, payment gateways, third-party logistics, and customer relationship management (CRM) tools.
• Develop and maintain APIs and other integration methods to ensure seamless data flow between systems. Identify and implement new integrations that streamline business processes and improve efficiency

Platform Development:

• Supervise the design, development, and deployment of new features or enhancements for all systems, including the mobile app, working closely with development teams.
• Ensure that platform developments align with business requirements and are delivered to technical standards.

Quality Assurance:

• Test and validate system functionalities before deployment, ensuring stability, security, and performance.
• Manage testing, troubleshooting, and debugging processes for all technical updates and new integrations.

Vendor/Agency Coordination:

• Serve as the primary point of contact for external agencies and freelance developers, ensuring third-party services deliver high-quality work on time and within scope.
• Utilize GitHub to manage all development activities, leveraging its version control and collaborative features to maintain a clear and organized workflow.
• Communicate technical requirements clearly and ensure the successful delivery of projects.

Reporting and Documentation:

• Maintain detailed documentation for all technical projects, system configurations, and integration processes within GitHub.
• Provide regular progress updates to senior management on project milestones, risks, and deliverables.

Ongoing System Support:

• Monitor the ongoing performance of Odoo ERP, WordPress/WooCommerce platforms, mobile app, and other integrated systems.
• Proactively identify and resolve technical issues, implementing updates and upgrades to improve overall system performance.

Cross-Department Collaboration:

• Work closely with operations, finance, marketing, and other departments to understand business needs and align technical solutions with business goals.
• Provide technical support to non-technical teams and educate staff on system capabilities and updates.

Additional Responsibilities:

• Carry out any other duties assigned by line manager that align with the role and contribute to the company's overall goals and operations.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, or a related field.
• Minimum of 3-5 years of experience in technical project management or a similar role.
• Proven experience working with Odoo ERP system, e-commerce platforms (WordPress/WooCommerce or similar), and mobile app development.
• Experience with system integrations, API management, and handling multiple platforms.
• Familiarity with payment gateways, CRM tools, and third-party software integration.
• Familiarity with cybersecurity best practices for system integration and development.
• Excellent project management skills, with a demonstrated ability to manage complex technical projects.
• Familiarity with project management tools and methodologies.
• Ability to manage multiple projects simultaneously and prioritize eff.
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent communication and collaboration skills for working with technical and non-technical stakeholders.
• Experience with GitHub/GitLab for version control and collaboration.
• Arabic as the primary language, with fluency in English required.