About the job Fraud Analyst
Job Title: Fraud Analyst
Job Summary
We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions. This role plays a critical part in protecting users, minimizing financial losses, and ensuring compliance with regulatory standards in a fast-paced fintech environment.
Key Responsibilities
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Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior
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Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources
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Analyze fraud patterns, trends, and emerging risks to recommend preventive controls
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Prepare clear and accurate investigation reports and case documentation
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Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues
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Support the enhancement of fraud detection rules, thresholds, and monitoring strategies
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Ensure adherence to internal policies, regulatory requirements, and industry best practices
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Assist in fraud loss tracking, reporting, and root cause analysis
Qualifications
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Bachelors degree in Finance, Accounting, Business, Information Systems, Criminology, or a related field
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1–3 years of experience in fraud analysis, risk management, AML, or transaction monitoring (fintech, banking, or e-wallet experience preferred)
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Strong analytical skills with the ability to interpret large volumes of transaction data
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Familiarity with fraud typologies such as account takeover, social engineering scams, identity fraud, and payment fraud
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Proficiency in Microsoft Excel and experience using fraud monitoring or case management tools
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Knowledge of relevant financial regulations and compliance standards is an advantage
Preferred Skills
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Experience with digital wallets, online payments, or mobile banking platforms
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Basic knowledge of SQL or data analytics tools is a plus
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Strong attention to detail and investigative mindset
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Ability to work in a fast-paced, high-volume environment