Transaction Fraud Detection Lead

Job Title: Transaction Fraud Detection Lead

Job Summary

We are seeking an experienced Transaction Fraud Detection Lead to oversee real-time fraud monitoring and detection strategies across digital financial transactions. This role is responsible for leading fraud detection operations, improving monitoring frameworks, and reducing fraud losses while ensuring a seamless customer experience.

Key Responsibilities

• Lead and manage transaction fraud monitoring and detection activities across payment channels

• Oversee real-time fraud alerts, investigations, and escalation processes to ensure timely resolution

• Design, implement, and continuously optimize fraud detection rules, thresholds, and scenarios

• Analyze transaction data to identify emerging fraud patterns, trends, and vulnerabilities

• Collaborate with Risk, Compliance, Product, Engineering, and Customer Support teams to enhance fraud prevention controls

• Develop and maintain fraud dashboards, metrics, and reporting (e.g., fraud rates, false positives, losses)

• Drive continuous improvement initiatives to reduce fraud losses while minimizing customer friction

• Ensure fraud detection processes comply with regulatory requirements and internal risk policies

• Support incident response and root cause analysis for major fraud events

• Coach and mentor fraud analysts; provide guidance on complex investigations and decision-making

Qualifications

• Bachelors degree in Finance, Business, Information Systems, Data Analytics, or a related field

• 5+ years of experience in fraud detection, transaction monitoring, or financial crime risk within fintech, payments, or banking

• Proven experience leading fraud detection teams or initiatives

• Strong understanding of payment fraud typologies (e.g., account takeover, authorized push payment fraud, social engineering scams, card-not-present fraud)

• Advanced analytical skills with experience working on large transaction datasets

• Proficiency in Excel and fraud monitoring or case management systems

Preferred Skills

• Experience with digital wallets, real-time payments, or mobile banking platforms

• Working knowledge of SQL, data analytics, or fraud detection tools is a strong advantage

• Experience balancing fraud controls with customer experience and business impact

• Strong leadership, stakeholder management, and decision-making skills