Process Analyst

We are looking for a Process Management Analyst who will be responsible for analyzing, improving, and managing business processes to enhance operational efficiency. This role requires close coordination with multiple teams, proactive implementation of improvements, and a strong understanding of agile practices.

Key Responsibilities

• Analyze current business processes using data and execution artifacts to identify gaps and inefficiencies.

• Collaborate with cross-functional teams to review and improve practices.

• Create and present actionable process improvement reports and proposals.

• Drive the implementation and follow-through of approved process changes.

• Conduct regular audits of process artifacts and execution records.

• Troubleshoot and optimize newly implemented processes.

• Maintain and update policies and procedural documentation.

• Champion agile methodologies and embed them in process management efforts.

• Monitor performance metrics and track the effectiveness of improvements.

• Support organizational alignment through clear reporting and communication.

Skills & Qualifications

• At least 3 years of experience in process management or a related role.

• Strong analytical, troubleshooting, and data interpretation skills.

• Excellent coordination, collaboration, and stakeholder communication skills.

• Proficient in documenting procedures and reporting insights.

• Familiarity with Jira or similar tools is an advantage.