Delivery Lead (Retail)

The role involves leading the overall delivery management of projects within a managed portfolio, ensuring timely, budget-friendly, and scope-compliant delivery. The position requires collaboration with business units and stakeholders to define project goals and deliverables, while also optimizing resource utilization and mentoring project team members.

Roles & Responsibilities

1. Define and finalize project scope, goals, and deliverables in collaboration with stakeholders.
2. Create and manage detailed timelines for project execution.
3. Optimize resource utilization to deliver project activities within timeframes and quality standards.
4. Coach, mentor, and supervise project team members, fostering accountability.
5. Update the project team on project status regularly.
6. Clear blockers for subject matter experts to ensure delivery.
7. Facilitate learning through postmortem and sprint retrospective sessions.
8. Review technical designs with the technical delivery team.
9. Identify, monitor, and manage project risks, issues, and dependencies.
10. Monitor project expenses to ensure adherence to the cost baseline.
11. Establish governance functions for the program in line with enterprise policies.
12. Proactively manage changes in project scope and devise contingency plans.
13. Ensure solutions align with the Solutions Architect's design and Enterprise Architecture.

Required Qualifications

1. Proven experience leading end-to-end delivery of complex projects.
2. Strong ability to communicate project status to stakeholders effectively.
3. Demonstrated capability to maintain delivery visibility through Agile ceremonies.
4. Excellent stakeholder management skills.
5. Deep understanding of Agile delivery frameworks (Scrum, Kanban, or hybrid).
6. High level of autonomy and adaptability in fast-paced environments.
7. Experience with project management tools and software.
8. Ability to implement process improvements for project efficiency.
9. Experience in managing cross-functional teams.
10. Strong analytical skills for risk assessment and management.

Advantage-to-Have

1. Certification in project management (e.g., PMP, Agile certifications).