Sr Quality Manager - Cebu - up to 200K

Hello,

We are urgently hiring for a Sr Quality Manager for a BPO Client in Cebu

This is an onsite work, with shifting schedule

Salary is up to 200K

Offers Relocation Package for those coming from a different location

Requirements

• Minimum of 2 years in college, preferably a bachelors degree
• Minimum 3 years of experience (preferably in a BPO or similar environment)
• Minimum 3 years of experience as Quality Assurance Manager
• Proficiency with technology, especially computers, software applications, and phone systems
• Exceptional verbal and written communication skills Effective communication, interpersonal, influencing and negotiation skills
• High Customer Service Orientation
• High level of integrity and judgment
• Strong Knowledge of quality evaluation and customer service metrics
• Attention to detail and desire to follow procedures
• Solid RCA skills, action planning and coaching skills

If you are interested, please email your updated/detailed CV at jc.gayoma@we-source.org with the below details
Subject: Sr QA Manager - Cebu - Foundit

• Location:
• Availability to join:
• Current or Last Salary:
• Expected Salary:
• Willing to work in Cebu:
• OK to work on shifting schedule, onsite:
• Years in the BPO Industry:
• Years doing Quality Management in BPO:
• Years of Quality Manager or up in BPO:
• Years of Managing Teams directly:
• Largest number of direct team members:Roles of direct team members:
• Programs/Accounts you have managed the Quality of:
• Other Industries worked if any:Certifications, if any:
• Quality management tools used with years of experience:

Thank you