Call Center Representative - Cebu - Onsite - Up to 31K

Minimum Qualifications:

• Candidates must be at least in college level, preferably a degree holder
• Must have at least 1 year of call center or BPO experience or at least 6 months customer service experience supporting a ride hailing service, reservation, and concierge work or in the transportation, travel sectors.
• Exceptional verbal and written communication skills in English with the ability to convey professionalism and warmth.
• Strong problem-solving abilities, with a knack for finding creative solutions to complex requests.
• Impeccable organizational skills and attention to detail, ensuring no aspect of a client's request is overlooked.
• Ability to work collaboratively in a fast-paced environment, coordinating seamlessly with various teams.
• Tech-savvy with experience using CRM systems and communication tools preferred.
• A passion for luxury experiences and a genuine desire to exceed client expectations.
• Rigorous work attitude, consumer-oriented, responsible, and stress-resistant
• Strong service awareness is a must.
• Multichannel Support Exp (Email, Phone, Chat)
• Good Customer Service Skills
• Experience supporting APAC, EMEA, US Market