Customer Service Representative - Onsite - IloIlo - Nightshift - up to 21K

We are hiring for Customer Service Representatives!

Minimum Qualifications:

• Must at least be a high School level graduate (Old Curriculum)- completed 4 years (New Curriculum)- K-12 Program

• At least one (1) year experience as an Agent in the BPO-setting for customer service or technical support line of business supporting international customers.

• Must have experience in a Voice Channel- Minimum of 6 months

• Average to above average English competency, both verbal and written.
  
• High preference for experience supporting entertainment and/or media streaming services
  

• Experience with Google Suite of products and with MS Office is preferred

• Back office (chat, email, and/or social media) experience is ideal

• Ability to make well-reasoned judgements quickly and repeatedly
  Genuine curiosity and strong desire to continuously grow and learn

• Self-directed, but also great at collaborating

• Receptive to feedback given by direct supervisor and other stakeholders

• Positivity and resilience - this team will be a wild ride!