Email Technology Lead - Up to 160K - Hybrid - BGC Taguig City

We are looking for

Role: Email Technology Lead
Setup: Hybrid, BGC Taguig City
Schedule: Mid / NightShift
Salary: up to 160k
Experience: Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation
 - Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA

Job Description:

1. Lead the technical architecture, design, and roadmap for email systems

2. Identify, document, publish and uphold standards, policies, procedures, and inventories

3. Champion email services and solutions with business and IT stakeholders

4. Work closely with internal teams in delivering email projects and tasks

5. Solicit feedback from stakeholders and measure effectiveness and promote continuous improvement.

6. Provide L3 technical support as needed

7. Assist in mentoring team members in resolving technical issues and developing technical skills.

8. Assist in developing internal knowledge base and training materials

9. Follow Microsoft Roadmap to support evergreen change and ensure service stability

10. Perform other duties as assigned

Qualifications:

1 . Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA

2. Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation

3. Strong experience in requirements gathering, design and development of email solutions

4. Knowledge of data classification, retention, data loss protection, and information rights management

5. Expert knowledge of Powershell for management of M365 services

6. Experience with patch and configuration management

7. Experience with configuration of Exchange policies, SMTP relay, and mail routing

8. Strong written and oral communication with the ability to provide training and present technical change to end users

9. Working knowledge of email security solutions

10. Strong troubleshooting skills with the ability to provide root cause analysis and recommend effective solutions