About the job Email Technology Lead- Hybrid - Up to 162K - BGC
We are looking for an Email Technology Lead for our client located in BGC
Salary: Up to 162K
Schedule: Mid/ Night Shift
Set-up: Hybrid
Key Responsibilities
Lead the technical architecture, design, and roadmap for email systems
Identify, document, publish and uphold standards, policies, procedures, and inventories
Champion email services and solutions with business and IT stakeholders
Work closely with internal teams in delivering email projects and tasks
Solicit feedback from stakeholders and measure effectiveness and promote continuous improvement.
Provide L3 technical support as needed
Assist in mentoring team members in resolving technical issues and developing technical skills.
Assist in developing internal knowledge base and training materials
Follow Microsoft Roadmap to support evergreen change and ensure service stability
Perform other duties as assigned
Qualifications:
- Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA
- Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation
- Strong experience in requirements gathering, design and development of email solutions
- Knowledge of data classification, retention, data loss protection, and information rights management
- Expert knowledge of Powershell for management of M365 services
- Experience with patch and configuration management
- Experience with configuration of Exchange policies, SMTP relay, and mail routing
- Strong written and oral communication with the ability to provide training and present technical change to end users
- Working knowledge of email security solutions
- Strong troubleshooting skills with the ability to provide root cause analysis and recommend effective solutions