Job Openings
Director, Employee Relations
About the job Director, Employee Relations
Job Title: Director, Employee Relations
Reports to: Vice President, HR & Communications
Department: HR & Communication
Managerial Responsibility: Yes
Number of Direct Reports: ~40
Main Purpose of the Role:
- Strategic Results: Drive strategic and tactical decisions for HR functions, aligning resources to meet key objectives in line with strategic goals.
- Best-in-Class Manufacturing: Deliver high standards of HR services to support agile manufacturing functions.
- Customer Centricity: Act as a trusted HR partner across functions, enabling delivery of exceptional services to customers.
- Financial Results: Maintain cost efficiency without compromising HR service quality.
- Collaborative Approach: Engage stakeholders and ensure effective collaboration with shared services.
- People Development: Improve employee satisfaction (eNPS), develop leadership pipelines with a focus on local talent, and manage labor union relations.
- Inspirational Leadership: Build a diverse, collaborative team, fostering a culture of trust and cooperation.
Key Responsibilities:
Employee Relations & Labor Union:
- Strategic Direction: Develop and plan labor relation activities, ensure compliance with labor laws and HR policies, and act as a neutral partner in union negotiations.
- Standards and Manuals: Stay updated on labor laws, maintain employee handbooks, and update HR policies.
- Operations: Maintain relationships with the Ministry of Labor and labor union, manage labor cases, provide handbook training, support disabled employees, and ensure compliance with internal rules.
- Continuous Improvement: Facilitate focus groups, gather feedback, co-create action plans, and close implementation gaps to enhance employee engagement.
General Services Management:
- Strategic Direction: Develop and implement strategies for General Services Management (e.g., transportation, canteen, cleaning services) and ensure compliance with permits and licenses.
- Operations: Approve contractor selection criteria, ensure smooth contractor operations, and provide suggestions for improvements.
Security Management:
- Strategic Direction: Coordinate security efforts, review security policies, manage budgets, and oversee surveillance and control across plants.
- Operations: Ensure security support aligns with customer requirements, manage fraud and security breach investigations, and oversee security systems.
Key Performance Indicators:
- Manage labor union negotiations without negative impacts.
- Ensure compliance with Thai labor laws.
- Complete investigations of breaches within 3 days.
- Maintain high employee satisfaction scores (eNPS).
- Adhere to budgetary constraints (OPEX/CAPEX).
- Manage security and general services effectively.
Candidate Qualifications:
- Educational Background: Masters or Bachelors degree in Labor Law, Political Science, or Human Resource Management.
- Professional Experience: Strong HR and labor law knowledge, communication and negotiation skills, and corporate decision-making abilities.
- Personal Competencies: Strategic perspective, problem-solving skills, inspirational leadership, and strong stakeholder management.
- Technical Skills: Proficiency in MS Office and good English communication skills.
- Other Skills: Creativity and effective negotiation.
Comments:
- Proven record in managing labor unions and deep knowledge of Thai labor law required.