Receptionist (Client Communication & Case Management)

We are looking for a Virtual Receptionist to handle client communication and assist with case management for our legal team. This role requires a professional with excellent communication skills, attention to detail, and the ability to manage client interactions efficiently.

Responsibilities:

• Answer and manage incoming calls, emails, and client inquiries.
• Schedule appointments, meetings, and consultations.
• Assist with client intake and gather necessary case details.
• Maintain and update case files and client records.
• Track important deadlines, court dates, and follow-ups.
• Provide general administrative support to the legal team.
• Ensure confidentiality and professionalism in all communications.

Requirements:

• Experience as a receptionist, legal assistant, or in a client-facing role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and case management software.
• Ability to multitask and work independently in a remote setting.
• Professional demeanor and excellent customer service skills.

Preferred Qualifications:

• Matric (Grade 12) Essential
• Legal Secretary or Paralegal Diploma Advantageous
• Experience with legal case management software (e.g., Clio, LexisNexis, AJS)

If you have a passion for client service and organization, apply today!