San Francisco, California, United States
Deployment Strategist
Job Description:
Our client, an AI platform that builds and deploys intelligent workers to automate communication, is seeking Deployment Strategists to help customers unlock real business value through cutting-edge technology.
Role Overview
As a Deployment Strategist, you'll bridge user needs, product capabilities, and data insights, partnering directly with customers to design and scale AI-powered solutions that transform how they operate. You'll work cross-functionally, embed with client teams, and help drive measurable outcomes across industries.
What You'll Do
- Partner with customers to understand workflows, goals, and challenges
- Collaborate with engineers to scope, prototype, and deploy AI-driven solutions
- Analyze and integrate key datasets into scalable, automated systems
- Design and refine workflows that boost efficiency and productivity
- Lead user training and onboarding to ensure adoption and long-term success
- Present insights and strategy to both technical and executive stakeholders
- Drive customer renewals, expansion, and identify new use cases for growth
What You Bring
- 5+ years in project or account management, renewals, and expansion in customer-facing roles
- Backgrounds in strategic consulting, startup operations, customer success, PE/banking, or engineering consulting
- Experience in legacy industries (e.g., logistics, manufacturing) and early-stage startups preferred
- Strong technical foundation including proficiency in Python and SQL (preferred)
- A hands-on operator who thrives in collaboration with cross-functional teams and clients
- Willingness to travel ~50% to engage with clients on-site